![]() ![]() Sent WhatsApp themself a mail but got an automated reply saying nothing). ![]() (Oh, I have been searching all over for some kind of forum or support, but failed. As the phone works fine, I assume it's the router. Since the same issue occured the same day on two different computers, I suppose that the problem is caused by a common denominator which is either the phone or the router. On my desktop, WhatsApp Web worked ONCE after new, clean install. Reboot of all hardware (phone, router, computers)Ĭomplete uninstall (incl all supporting files) on phone and computers.Ĭomplete fresh install of app on phone and computers. Note that the QR code changes after 20 seconds. Align the QR code on the screen with the WhatsApp scanner’s viewfinder and wait for your browser to establish the connection. No adjustments or changes have been done to anything prior to the problems. On Android, open WhatsApp, tap the three-dot menu icon in the top-right corner, select Linked devices, and select Link A Device. Phone on wifi, desktop on cable, laptop either wifi or cable. Phone: Android 6.0.1 with WhatsApp 2.18.327Ĭomputers (laptop and desktop): Mac OS 10.11.6 (El Capitan) with WhatsApp 1/Electron 3.0.0 on both Just can't use WhatsApp Web on my computers anymore. If you see a yellow banner with the error message Computer not connected, check to make sure your computers internet. Since then, I get error message "Computer not connected" on both computers while they're very much online. You can do that by logging out of the WhatsApp Mac app by going to File menu > Log Out, then simply starting the steps above exactly as written.Often using WhatsApp Web from both computers. If you have already setup WhatsApp to use on the Mac you will need to re-link the WhatsApp client on Mac to your iPhone to get this working properly. What if I’m already setup with WhatsApp on the computer? There is a 4 device limit with this feature at the moment, but perhaps that will change when the linked devices feature leaves beta. Open the WhatsApp for Mac desktop app if you have it otherwise go to WhatsApp Web and scan the QR code that appears in your browser. While this is technically in beta it seems to work flawlessly, so use it with confidence. Tap Multi-Device Beta, then tap the blue Join Beta button. Without this linked device feature enabled, when your iPhone is offline or not connected to the internet, WhatsApp on the computer also will not work. Some common examples are if you turned your phone off, if the phone is updating system software, if the cellular network is down but wi-fi is working, or many other scenarios where the phone isn’t online but the computer is. WhatsApp works across mobile and desktop even on slow connections, with no subscription fees. It’s simple, reliable, and private, so you can easily keep in touch with your friends and family. It’s used by over 2B people in more than 180 countries. ![]() This is a handy if your phone goes offline or gets disconnected for whatever reason, but you still want to message people through WhatsApp on the computer. WhatsApp from Meta is a 100 free messaging app. Now if your iPhone (or Android, no judgments!) is offline, you can continue to use WhatsApp on the Mac (or PC, not judging!), chatting away.
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